Two-Way Gaming Protocol for NSW

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As clubs would be aware, NSW currently has in place a one-way communication protocol (X-Series) for Electronic Gaming Machines (EGMs). To address certain limitations associated with a one-way protocol, and to align NSW with other jurisdictions, Liquor & Gaming NSW (L&GNSW) has commenced early work to transition to a two-way communications protocol in NSW.

As part of this process, L&GNSW will be completing baseline work to the NSW Centralised Monitoring System (CMS) to allow it to interact with the adoption of a two-way communication protocol.

ClubsNSW sought clarification and further detail from L&GNSW — they have now confirmed:

The QCOM protocol will be used;
L&GNSW is aware of the significant impact of the implementation of a two-way protocol — at this stage, they are working with MAX to complete the initial baseline technology development only. There will be further extensive consultation with industry prior to the two-way protocol being rolled out more broadly; and
Cashless trial — there will be no impact on the functionality of the CMS while this initial baseline technology development is being completed.

If you have any questions, please contact ClubASSIST on 1300 730 001.