Get Ready for Your New ClubsNSW Website and Member Portal 

This August, ClubsNSW is bringing five separate websites together into one easy-to-use destination, giving your club a simpler way to access the online tools, member services and industry updates it relies on. Designed around convenience and a smoother digital experience, the new website will make it easier to move between key areas, find relevant support and stay connected with ClubsNSW.  

Whether you are checking the latest circular, registering for an event or seeking specialist advice, your club needs quick, reliable access to the right information. The new website has been built to help you get there faster, with a more intuitive experience that connects the services, information and support you need.  

Alongside the new ClubsNSW website, we are also pleased to announce we will soon be launching a refreshed version of the Manage my Membership portal.  

What to Expect — ClubsNSW Website  

The new website will feel familiar, but easier to use. It will keep the important information you expect from ClubsNSW, while making it simpler to find new resources and services, explore content, and keep your club informed. Here’s a first look at some of the changes your club can expect:  

• A refreshed, modern ClubsNSW website design with clearer pathways to services, support and industry information.  
• Easier access to key member portals through a profile icon (when logged in), helping your club move between the tools and platforms you use most.  
• A new enhanced search functionality helps you navigate the site with ease, connecting you to the right content in just a few clicks.  
• A more connected content experience, with access to the Industry Calendar, circulars, ClubLife articles, ClubTV, the ClubLife podcast and other resources in one place.  
• Easier access to ClubEducation and ClubSafe compliance course enrolment and checkout.  
• Access all member events and conferences on the same site, including major industry events, ClubsNSW conferences and marketing campaigns.  
• New featured content including how ClubsNSW is delivering on its purpose by advocating for the rights and interests of clubs across NSW.    

What to Expect — Manage my Membership Portal   

We've listened to member feedback and are making it easier than ever to access the tools and resources you use most. As part of the new website, the refreshed Manage My Membership portal brings your membership, ClubEducation courses and ClubSafe resources together in one central hub, giving you greater visibility, control and convenience.  

• One-click login: Use Okta for one streamlined login that connects you to both the ClubsNSW website and the membership portal  
• Manage multiple venues: seamlessly switch between multiple clubs to manage preferences and memberships for each.  
• Simplified staff management:  By introducing a clearer process for managing active and inactive staff, staff status can now be easily identified , making it quicker and more efficient to maintain and update staff information.  
• Centralised cart: Purchase ClubEducation courses and ClubSafe resources in one transaction.  
• Greater visibility of your ClubEducation membership: See exactly how many free course credits you have remaining.  
• Filter courses by role: Quickly find courses relevant to directors, managers, CEOs and staff.  
•       Refreshed administrator roles to better align system access and permissions with staff departments, job functions, and levels of seniority, ensuring permissions are fully utilised and each role is fit for purpose 

A Closer Look at the New Website Navigation   

A redesigned navigation structure groups related content together, making it easier to browse and discover relevant information.  

During the Transition  

To support the transition, existing hyperlinks and saved bookmarks will redirect to the new website, so your club can continue to access familiar pages and resources. Clubs will also be able to contact ClubAssist for support or register interest in a practical training or showcase session, which would walk through the most-used areas of the new site, highlight where to find key information and help your club navigate the refreshed experience with confidence. 

A Better Member Experience  

More than a refreshed design, the new website represents a better member experience. It brings ClubsNSW’s information, services and support into a more practical online environment, helping you move from question to answer with less friction.  

It is about making ClubsNSW easier to navigate online and giving your club a clearer starting point for the support, updates and opportunities you use every day.  

More information will be shared as launch approaches, including what is changing and how your club can get the most from the new site.  

For support, please contact ClubAssist on 1300 730 001 or [email protected].